Thursday, May 22, 2014

Internet Price Hike

I'm not sure if you remember back to last year when our internet bill was going to increase?

Knowing that our discount was going away, I ended up changing our plan and locking us into a rate lock for 2 years. All this took place in February of last year, 2013.

I signed up for the rate lock to prevent any immediate price hikes and to keep our bill around $30 a month...

Well lo and behold I opened my statement this month and found our bill had jumped to $47.99

That's a 41% increase and I have no idea why.

I looked on an old statement (since we still need a shredder), and noticed that our price protection had been dropped.

It was supposed to be good for 2 years and now its gone...

So I called...

Apparently in November when we upgraded our internet, we were locked into a "promotional" price... and the promo price for the internet upgrade has expired.

Apparently we still have price protection, but the discount is gone.

While I was on the phone with the rep, without my asking he offered to give us a new promo rate that's $5 a month cheaper.

So our bill will now be $42.99 a month instead of $33.99, for a percentage increase of 26.5%

Why are internet fees allowed to go up more than the cost of inflation?


  1. I feel your pain. Those promotional plans are great until they expire! I always used to move every year so I was always locking in a new price. Not sure what I'm going to do now that I bought a house and will be staying for the unforeseen future.

    1. One of the not so hidden perks of home ownership, lol.

      But the rest of the benefits outweigh the other downfalls.